Answering your calls
Tamleek Customer Information helpline is open from 09 am to 6 pm, Sunday to Thursday, 5 days a week.
We aim that our information and customer service staff will answer 90% of phone calls within 60 seconds. All calls made to the Customer Information helpline may be recorded for training and quality assurance purposes.Making and handling suggestions and complaints
We want to hear from you on how we are doing. We need your suggestions and complaints especially to help us do what we say in our charter.
We will treat all customer complaints fairly and sensitively and keep them as confidential as possible. When we receive your complaint, we will investigate the complaint fully (when requested) and, in 95% of cases, send you a complete reply within 2 working days.
Please select tab to register Enquiry, Feedback and Complain or Click on “Check Status” to check the status